TEAR Group – Website Privacy Notice
We take your privacy seriously at TEAR Group. This notice explains, in simple terms, how we handle your personal information when you use our website or services. For full details, please see our Privacy Policy
What Information We Collect
Contact details when you enquire or book a course.
Information you give us when enrolling on training (e.g. name, email, health information if relevant to training).
Technical details like your IP address and how you use our website (via cookies).
How We Use It
We use your information to:
Deliver training, assessments, and certification.
Respond to enquiries and provide customer support.
Improve our website and services.
Send marketing emails (only if you’ve given consent).
How We Protect It
Your data is stored securely on encrypted systems.
Access is restricted to authorised staff only.
We never sell your data to third parties.
How Long We Keep It
We only keep your information as long as necessary for training, certification, or legal purposes, then securely delete it.
Your Rights
You have the right to:
See the information we hold about you.
Ask us to correct or delete your data.
Withdraw consent for marketing at any time.
To exercise your rights, please contact us at info@teargroup.co.uk